Case Study 04

EPC & Environmental Services: From Referral Dependency to a Structured B2B Pipeline

How an EPC and environmental services company moved beyond referrals and started 127 qualified conversations through structured outbound.

Headline results
127qualified EPC conversations initiated
Industry
EPC & Environmental Services
GlobalSDO service
Outbound Sales Execution + Appointment Setting
Delivered by
MOTM Technologies
The situation

Where the engagement started

An effluent and sewage treatment turnkey execution company, also active in environmental compliance, won most of its work through referrals. It wanted more visibility with new customers but had no team or time for consistent calling, emailing and follow-up.

What was missing

  • Business depended almost entirely on referrals.
  • No regular outreach to new prospects.
  • Concern about working with an agency in a different city.

What was done

  1. Identified target customers and decision-makers in relevant industries.

  2. Ran disciplined calling and email follow-ups with one-on-one interactions.

  3. Provided timely reporting so the client could see activity and progress.

  4. Maintained consistency in sales activity across the engagement.

Results

  • 127 qualified EPC conversations initiated
  • Greater visibility with new customers
  • Better communication with prospects
  • Consistent, reported sales activity

Why it worked

Consistency and accountability replaced chance. Regular reporting and disciplined follow-up built a pipeline that no longer relied on referrals alone.

What this means for exporters

Exporters who depend on agents or occasional enquiries can use GlobalSDO's outbound execution in the same way.

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